Withdraw Funds Back to Your Wallet
When you're ready to take out your balance, the withdrawal flow runs through the same wallets you use to deposit. Go to the cashier, switch to the withdraw tab, and choose your payout wallet — DANA, OVO, or GoPay. Enter the amount you want to move out, then verify the request using the method tied to your account. We process withdrawal requests
in the order they arrive. Your account must be verified before a withdrawal is approved, so completing the KYC step early keeps things smooth. If a withdrawal is held for review, our support team can check the status and update you directly.
- Go to Withdraw Tab — Open the cashier and switch to the withdrawal section. Select the wallet you want to receive the funds — DANA, OVO, or GoPay.
- Enter the Amount — Key in the amount you're withdrawing. Make sure your wallet number on file matches your active account for that wallet.
- Complete Verification — Confirm the request using the security step shown — this keeps your payout going to the right account.
- Request Processed — Your withdrawal enters the queue once confirmed. Account verification must be complete before the funds are released.